Privacy Policy

Personal Information

When you book an appointment or contact us, we may collect:

• Name and contact information (email, phone number)
• Age, gender, and basic demographic information
• Medical history and symptoms (for treatment purposes)
• Appointment preferences and scheduling information

Technical Information

We may automatically collect certain technical information:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referral sources and website usage patterns

We use your information for the following purposes:

• Providing homeopathic consultation and treatment services
• Scheduling and managing appointments
• Communicating about your treatment and follow-ups
• Improving our services and website functionality
• Sending important updates about your care
• Complying with legal and regulatory requirements

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In case of emergency medical situations
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

As a healthcare provider, we take special care to protect your medical information:

• All medical records are stored securely and encrypted
• Access is limited to authorized healthcare personnel only
• We follow HIPAA-compliant practices for medical data protection
• Regular security audits and updates are performed
• Patient consent is required before sharing any medical information

We retain your information for the following periods:

• Medical records: As required by law (typically 7-10 years)
• Contact information: Until you request deletion or opt-out
• Website usage data: Up to 2 years for analytics purposes
• Marketing communications: Until you unsubscribe

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another provider
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and features

You can control cookie preferences through your browser settings.

We may use third-party services that have their own privacy policies:

• Payment processors for secure transaction handling
• Email service providers for communication
• Analytics tools for website improvement
• Cloud storage providers for data backup

We provide medical services to patients of all ages, including children. For patients under 18, we require parental or guardian consent for treatment. We take special care to protect children's privacy and only collect information necessary for their medical care.

If you have questions about this privacy policy or want to exercise your rights, please contact us:

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.